Because I have children and it was difficult to get the car in around our schedule and they wouldn't have cars big enough to accommodate the car seats I have, Mike worked very hard to get us in as soon as possible. We were able to get the car in on Saturday and they had it back to us before the end of the evening. They were extremely nice and took great care of us.
I had my vehicle safety inspected and the report was handed to me and the printer was not in proper working order I proceeded to the DMV , stood in line and they could not process the transaction due to the fact they could not read the report. I had to come back to the dealership only to be told the printer wasn't working properly. In my opinion someone should have told me this before I left the facility.
My write was superb! He assisted me every step of the way and continuously kept me informed about the status of my vehicle. Additionally, at the time i dropped off my vehicle, your location was out of available rentals. He went above and beyond to find me a rental same day since i expresses concern of not having a vehicle. Though I’m not a big fan of Chevy services, his customer service blew me out of the water!! The receptionist was also so kind. She was very sweet and assisted me through the paperwork necessary for the rental.