Oil change and tire rotation was very quick. However I had asked for my seat control stuff be checked because my seat won’t go back when I remove key. I have it set to do that. So I guess that got forgotten. Service advisor never said anything to me. In fact never saw him again once I got out of car.
I was overwhelmed with hospitality from all I encountered. From the service representative, Michael, to my courtesy ride driver, Marshall. You’re mechanics were able to fix my vehicle and identify and fix another future problem with my Silverado. I was well taken care of every step of the way and cannot thank them enough for their excellent service!
My visit this time was pleasant. The service was quick. My only complaint is the amount of sales calls I receive. It makes me really unlike Clay Cooley and also makes me consider not doing business there in the future. The calls are so frequent I have blocked the numbers. Please reconsider your sales method. I also feel that $42.00 service fee for an oil change and a tire rotation seems a bit absurd. Thank you!
The only complaint was the tuning of TV should be taken in concerned waiting customers may be affended of extreme religious promgraming . All persons should accommodated while waiting. Also I used my debit card & was CHARGED $3.20 for one diet Dr Pepper, that’s a bit excessive for a soda. Many places offer FREE beverages “no charge”.